If the software at your cloud vendor has a bad day, it’ll lock you out of your account. And there is nothing you can do about it.
Many Facebook users discovered their accounts disabled last week, supposedly due to a violation of Facebook’s secret “Community Standards.” Even users who had posted nothing or commented on nothing. Facebook says it is investigating.
What will happen if your cloud vendor suffers a similar glitch? Do you have a business continuity plan, or do you simply pause your business until your cloud vendor gets its act together?